Digital Transformation Resources
Published on
May 15, 2023
This resource is for CHIA Vic members
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Log inResources to support the sector to harness digital transformation to deliver better and smarter services for renters
00 Digital Transformation Pack Guidance
01 Developing an IS IT Strategy
02 IS-IT Strategy Toolkit
03 Assessing IT Improvements
04 Digital Readiness Assessment
05 Persona Journey Mapping
06 Persona Journey Mapping Toolkit
07 Digital Transformation Implementation Guide
08 Digital Transformation Planning Toolkit
09 Case Studies
10 Digital Channels & Utilisation
11 Cybersecurity
12 Consortium-based Approaches to Software Procurement